The Belgian Foreign Trade Agency is committed to making this website accessible, in accordance with the law of 19 July 2018 regarding the European Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public authorities.

This accessibility statement concerns the following website: https://www.abh-ace.be.

Compliance status

Our website partially complies with the accessibility requirements. 

Accessibility statement

An external accessibility audit has been performed on 12/05/2025. This audit was a simplified analysis. Read the report here:

Non-accessible content

According to the audit, a number of pages contained some shortcomings in terms of accessibility: 3 evaluated criteria were found to be ‘non-compliant’ with standard EN301549:

  • on a few pages, <li> elements were not used semantically
  • some links had no recognisable text
  • one page did not contain a structured list.
     

Suggested alternatives

See below under ‘Implemented improvement plan’.

Contact details

If you have any questions or comments about the accessibility of our website/application, please contact:

Belgian Foreign Trade Agency
Via e-mail with the person in charge of the website: nancy.willems@abh-ace.be

Complaints procedure - Belgian Foreign Trade Agency
If you are not satisfied with the response given by the person in charge of the website, please contact the DPO, Prevention Advisor at the Belgian Foreign Trade Agency by e-mail: sammy.sioen@abh-ace.be

Federal Ombudsman (if the response from both Belgian Foreign Trade Agency contacts is unsatisfactory)
Postal address: Rue de Louvain 48 letter box 6, 1000 Brussels, Belgium
Email: contact@federalombudsman.be
Website: https://www.federaalombudsman.be/en/homepage

Implemented improvement plan

To clarify this audit, a follow-up meeting with the accessibility team of the Federal Public Service BOSA took place on 02/07/2025.
Afterwards, it was noted that the detected problems should be fixed by the site supplier.

Some of the accessibility deficiencies that were found to be ‘non-compliant’ with the EN301549 standard, were addressed by our own content editor and by the site supplier.

Some other accessibility deficiencies (coming from the Drupal distribution) will be resolved by the upgrade of our website that BOSA is currently carrying out.

This statement was drawn up on 02/02/2022 and last updated on 05/03/2026.