Accessibility statement

A number of pages contain some accessibility deficiencies: 4 out of the 23 criteria evaluated were found to be ‘non-compliant’ with standard EN301549:

• some pages contain buttons that lack recognisable text
• ARIA attributes have been used on some pages
• some pages contain links that lack recognisable text
• on one page, the foreground and background colours of the iframe do not meet the minimum contrast ratio thresholds of WCAG 2 AA
• one page does not contain a structured list.
   

See below under ‘Plan for improvement’.

If you have any questions or comments about the accessibility of our website/application, please contact:

Belgian Foreign Trade Agency
Via e-mail with the person in charge of the website: nancy.willems@abh-ace.be

Complaints procedure - Belgian Foreign Trade Agency
If you are not satisfied with the response given by the person in charge of the website, please contact the DPO, Prevention Advisor at the Belgian Foreign Trade Agency by e-mail: sammy.sioen@abh-ace.be

Federal Ombudsman (if the response from both Belgian Foreign Trade Agency contacts is unsatisfactory)
Postal address: Rue de Louvain 48 letter box 6, 1000 Brussels, Belgium
Email: contact@federalombudsman.be
Website: www.federaalombudsman.be/en/homepage

To clarify this audit, a follow-up meeting with the accessibility team of the Federal Public Service BOSA took place on 17/06/2026.

At this meeting:

1)   issues were identified that could be addressed by our own content editor and have since been resolved:

• Point 3 of the section above entitled ‘Non-accessible content’: links without recognisable text.
• Point 4 of the section above entitled ‘Non-accessible content’: insufficient contrast between foreground and background colours.

2)  issues were identified that have to be fixed by the site supplier. These were reported on 19 June 2026 and will be resolved in consultation with us.

This statement was drawn up on 02/02/2022 and last updated on 19/06/2026.